Thursday, May 4, 1972

Ineffective communication

Our Board President
New Doors Are Being Installed New doors are being installed and it is noisy but necessary. The corroded door frames need to be removed and it is no easy task. We are working to get all the doors installed before painting begins this Fall.
(1) As the saying goes, what was your first clue? Mine was when I was trying to take a nap yesterday afternoon, and was woken after 5 minutes by the sound of concrete being drilled. Effective communication is warning people in advance, not telling them what you just did and is already obvious.

(2) "It is no easy task" is code for "we had no idea what we were taking on". I used to have a sign hung my laboratory. It read

No one cares how hard it was or how long it took.

The door frames are apparently being removed by smashing the concrete housing them. See the picture above. Is this necessary? Is this the best way to do it? Watching the guys work yesterday (I live nearly above them) was not reassuring.

Ocean Oaks has been a very noisy place the last few years. The concrete restoration was necessary, but it was two years of constant noise. Are we in for this again this summer? Some consideration has to be given to keeping Ocean Oaks habitable during construction.

One might, for example, remind the workers that people live here, and having the radio blaring during the job is not acceptable. These days we have such things as headphones. In fact, on jobs like this, OSHA mandates them.

Lots of activity with big trucks and cranes.
As the kids say these days, NSS. Don't tell me what I know. Tell me what I don't know.

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